Privacy Policy
Last updated: August 20, 2025
Your Privacy Matters
Data Encryption
All data is encrypted in transit and at rest
No Selling
We never sell your personal data to third parties
Your Control
Delete your data anytime with one click
Quick Navigation
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address and password
- Name and profile information (optional)
- Subscription and billing information
- Account preferences and settings
Usage Information
We automatically collect information about how you use our service:
- AI prompts and generated content
- Feature usage and interaction patterns
- Device information and browser type
- IP address and general location
Technical Data
- Cookies and similar tracking technologies
- Log files and error reports
- Performance and analytics data
2. How We Use Information
We use your information to:
Service Delivery
- Process AI requests and generate responses
- Maintain your account and conversations
- Provide customer support
- Send service-related notifications
Improvement & Analytics
- Improve AI model performance
- Analyze usage patterns and trends
- Develop new features
- Ensure security and prevent abuse
3. Data Sharing & Disclosure
We do not sell your personal information. We may share data only in these limited circumstances:
Service Providers
Trusted third parties who help us operate our service (hosting, payment processing, analytics) under strict data protection agreements.
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In connection with mergers, acquisitions, or sale of assets, with proper notice to users.
4. Data Security
We implement industry-standard security measures to protect your data:
Technical Safeguards
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Multi-factor authentication options
Operational Security
- Employee background checks and training
- Principle of least privilege access
- 24/7 security monitoring
- Incident response procedures
5. Your Rights & Choices
You have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Unsubscribe from marketing communications
Restriction
Limit how we process your data
Objection
Object to processing based on legitimate interests
6. Data Retention
We retain your data only as long as necessary:
- Account Data: Until you delete your account or request deletion
- Conversation History: Stored until manually deleted by you
- Usage Analytics: Aggregated and anonymized data for 2 years
- Legal Requirements: As required by applicable law
7. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for transfers to certain countries
- Binding Corporate Rules for intra-group transfers
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Email notification to your registered email address
- Prominent notice on our website and service
- In-app notifications for material changes
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
General Inquiries
- Email: privacy@liati.io
- Phone: +1 (555) 123-4567
- Response Time: Within 72 hours
Data Protection Officer
- Email: dpo@liati.io
- Mail: Liati DPO, Legal Department
- EU Representative: Available upon request